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Doing practice interviews is an excellent strategy — if you can’t hire a professional coach, rehearse interviewing with friends, family members, friends of the family, or at least at companies you have some interest in, even if you consider them to be last resorts. If you can’t get anyone to listen to your interview, do an interview with yourself and videotape it if possible. Face-to-face communication is 58 percent body language, 35 percent tone of voice, and 7 percent words used. Your body doesn’t know how to lie.

I explain how to interact with colleagues, staff, and superiors in the following sections. Problems that start small can become big if you let them go on very long. Small slights, swearing, peevishness, and forced smiles have a way of getting under everyone’s skin. More-outrageous behavior — such as temper tantrums, yelling matches, crude displays of power, and harassment of any kind — simply shouldn’t be tolerated by anyone. Developing good relations with your peers You can do many things in a work environment to irritate people, just as you can do many things to make yourself a prized worker.

No matter how you feel about these events (some people love them, and some people hate them), guidelines exist. For details on attending special work-related events, see Chapter 13. Most would agree that off-site company activities are an effective means of team building and a big part of today’s work environment. But, knowing how to be a team player and balance work with play requires a few skills. Whether you’re hosting a group activity, playing golf with a client, or attending a business retreat, make your way to Chapter 14 for a few key etiquette elements that can help you when taking part in a variety of off-site activities.

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